Terms and Conditions

Copyright

All rights reserved. No part of this website and book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by an information storage and retrieval system without written permission of the publisher, except for the inclusions of brief quotations in review.

Disclaimer

Rock Solid Love (“RSL”) does not guarantee that anyone following the techniques, suggestions, tips, ideas or strategies will become successful. The advice and strategies contained herein may not be suitable for every situation. RSL shall have neither liability nor responsibility to anyone with respect to any loss or damage caused, or alleged to be caused, directly or indirectly by the information produced by RSL.

Refund Policy and Upgrades

Requests for refunds must be made within 7 days of purchase and in writing by the Participant to  Maggie@rocksolidlove.com ; with a subject line of ‘Request Refund.’

Request for upgrade is considered on an individual basis and in writing by the Participant to Maggie@rocksolidlove.com; with subject line of ‘Request Upgrade.’

Couples Retreat

All Retreat deposits are non-refundable. Participants who wish to cancel a Retreat booking must do so 30 days prior to the Retreat, in order to receive any refund of prepaid credit. Requests should be made in writing by the Participant (Maggie@rocksolidlove.com) and with a subject line of ‘Couples Retreat Cancellation’. Alternatively, bookings may be transferred to a future Retreat with a bonus 1-hr. Private Session with Maggie. Transfers are at the sole discretion of RSL.

Cancelled and Rescheduled Events

RSL reserves the right to cancel or reschedule events at its sole discretion. Events cancelled by RSL will result in a full refund to participants, or participants may elect to use their pre-paid credit for a future event with TWO 1-hr bonus Private Sessions with Maggie. RSL will do everything in its power to notify participants 30 days in advance of the need to cancel or reschedule, however certain circumstances may not be evident until closer to the event such as weather conditions, etc.

Email Counselling

1 Weekly Email Counselling Session. Email sessions may be accumulated, but must be used within 1 year of purchasing package. They are not transferable to the following year.

Private Sessions

Diamond and Customised Packages:

Individual or Couples sessions either in person or online are arranged via email (Maggie@rocksolidlove.com) and with subject line of ‘Request Private Sessions.’

Sessions may be accumulated, but must be used within 1 year of purchasing package. They are not transferable to following year.

Annual membership allows 12 Annual Sessions to be used at any time within 1 year of purchasing package. These are not transferable to following year.

Customised Sessions

Payments are made prior to the agreed-upon date for online and at the time of the session for in-person.

Once the service has been provided, all fees are non-refundable.

All information shared during a Private Session is completely confidential and is never recorded, filmed, or shared.

An Agreed Consent Form is required prior to any Private work.

Guest Writers

Guest Writers are welcome to submit their articles on any aspect of relationships. All work must be original and the author holds all copyright. Suggested length of 400-600 words, and headshot (jpg), contact information, and links are to accompany the article. There are no advertising fees.

Please send all via email to maggie@rocksolidlove.com and with subject line ‘Guest Writer Article’.

Communication:

If you have any questions about these Terms and Conditions, you can contact the company by sending a letter to:

Rock Solid Love

9/1 Philip Terrace

Edinburgh

EH16 6FJ

U.K

Changes

Our business changes regularly, and use of information that we gather now is subject to the Terms and Conditions statement in effect at the time of collection. You should check this policy frequently to see recent changes.